Service Provider

LGBTI Inclusive Practice

Service accreditation (The Rainbow Tick)

The Rainbow Tick consists of six standards against which services can be formally accredited to demonstrate LGBTI inclusive practice and service delivery. Services can include the six standards as part of their cycle of service accreditation or can apply to do the Rainbow Tick as a stand-alone assessment subject to ongoing reassessment and quality review. Services that receive The Rainbow Tick will have the opportunity to be listed in a national register of LGBTI accredited organisations.

The Rainbow tick is a world first and was developed by GLHV in consultation with Quality Innovation Performance (QIP).

For more information, click here.


LGBTI Health Alliance Silver Rainbow Project (June 2016)

This guide has been designed as a multipurpose tool to support people who are beginning to access ageing & aged care services. The factsheet provides a series of questions that can help people to decide if a service is LGBTI inclusive.

Choosing an LGBTI Inclusive Ageing & Aged Care Service

This Fact Sheet provides a list of key issues and questions that your policy will need to cover in order to ensure that your service meets the needs of older people who are lesbian, gay, bisexual, transgender or intersex.

Developing an LGBTI-inclusive practice policy


Alzhemier’s Australia

Represent the more than 342,800 Australians living with dementia and the estimated 1.2 million Australians involved in their care.

Alzheimer’s Australia is committed to providing inclusive and appropriate services, education and information that reflects the unique needs of LGBTI people living with dementia, and their families and carers.



Gay and Lesbian Rights Lobby

GLRL fight for substantive equality and social justice for lesbians, gay men and their families in NSW.

National LGBTI Health Alliance
A national peak health organisation in Australia for organisations and individuals that provide health-related programs, services and research focused on lesbian, gay, bisexual, transgender, and intersex people (LGBTI) and other sexuality, gender, and bodily diverse people and communities. Recognises that people’s genders, bodies, relationships, and sexualities affect their health and wellbeing in every domain of their life.


My Aged Care
My Aged Care helps you find the information you need about aged care services.


National Welfare Rights Network
NWRN is the peak community organisation in the area of social security law, policy and administration. Our aim is to reduce poverty, hardship and inequality in Australia by advocating for a social security system which is fair, adequate and well administered.


Looking after the health of Australians


PBS Information Line
Contains information on the Pharmaceutical Benefits Scheme including details of the medicines subsidised by the Australian Government as well as information for consumers, carers, health professionals and the pharmaceutical industry.


Gay and Lesbian Health Victoria (GLHV)
GLHV is a lesbian, gay, bisexual, transgender and intersex (LGBTI) health and wellbeing policy and resource unit. GLHV is funded by the Victorian Government and sits within the Australian Research Centre in Sex, Health and Society (ARCSHS), La Trobe University. GLHV is committed to improving the health and wellbeing of LGBTI Victorians and the quality of care they receive.


Val’s Cafe
Val’s Café was established in 2009, as a project seeking to improve the health and wellbeing of older LGBTI people. Central to this aim is creating safe and inclusive services that recognise and value older LGBTI people. This is achieved by working directly with service providers to foster an understanding of the unique histories and experiences of older LGBTI people. Val’s Cafe is part of GLHV at La Trobe University’s, Australian Research Centre in Sex, Health and Society (ARCSHS).